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Your Inbox, Handled

Your inbox handled by Lindy
Lindy automatically labels and sorts every incoming email into categories. Important messages stay front and center. Everything else gets filed away. No rules to write, no filters to manage. The more you use Lindy, the better it gets at understanding what matters to you.

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How to Set It Up

Open Lindy, click your workspace name in the top-left, and choose Settings. In the left sidebar, click Emails, then scroll to Email labeling.

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Email Labeling

Lindy reads every incoming email and assigns it to the right category. Email labeling is on by default. You can adjust it anytime in your settings at chat.lindy.ai.

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Categories

Lindy sorts your email into two groups: Move out of your inbox: these get archived and labeled so they’re out of sight:
  • Calendar invites and updates
  • Promotions and marketing emails
Keep in your inbox: these stay visible with a label: You can customize these categories: add new ones, remove existing ones, or reorder them to match how you work.

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Adding a Label

1

Open the Email Labeling section

Navigate to the Email Labeling section in your settings at chat.lindy.ai.
2

Click the + button

Find the group where you want your new label to live, either Keep in your inbox or Move out of inbox, and click the + button next to it.
Labels in Move out of inbox will archive matching emails automatically.
3

Name your label and set instructions

Enter a label title, then write instructions describing which emails should receive this label.
Once created, you can reorder labels at any time by dragging the hamburger icon to the left of the label.
For labels like To Respond, toggle on Remove label after reply and Lindy clears the label once you’ve responded to the email.

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Time-sensitive Email Alerts

Lindy can alert you when something urgent hits your inbox, so you catch it without watching your email. Turn on Time-sensitive email alerts, pick a Delivery channel for how Lindy reaches you (text message, Slack, or Lindy chat), and tell Lindy what counts as urgent.
Time-sensitive email alerts settings with a delivery channel and an instructions field
Write your instructions in plain language:
  • Time-sensitive meetings: “Only alert me about meetings that are within 30 minutes, or emails that seem extremely urgent”
  • VIP senders: “Alert me when I get an email from [VIP client name]”
  • Specific threads: “Alert me if someone replies to the proposal thread”
Choose text message as your delivery channel and this pairs well with iMessage & SMS. You get alerted on your phone and can reply to Lindy right there.

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Next Steps

Email Drafting

How Lindy drafts replies in your voice

iMessage & SMS

Get email alerts and respond via text